AIRA Terms & Conditions, Legal and Policies

By creating an account, submitting or managing a business listing, purchasing a service, posting content, or otherwise using AIRA, you agree to these Terms of Use, agree that they are binding on your use of the Services, and acknowledge the Privacy Policy. If you do not agree to each and every term herein, do not use AIRA.

We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any such changes will become effective immediately, and your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service.

Eligibility

You agree that you are at least 18 years old and legally able to enter a contract to purchase business services, accept payment obligations, or submit a listing as a business owner or authorized representative. You agree not to use this website or application unless you are 18 years of age or older.

Accounts

You are responsible for providing accurate information, protecting your login credentials, keeping your contact details current, and notifying AIRA of suspected unauthorized access. You may not impersonate another person or create an account for an unlawful or misleading purpose.

Business Listings

A person submitting or managing a listing represents and warrants that they are the business owner or are authorized to act for the business. Listing information must be accurate, lawful, current, and not misleading. AIRA may request supporting information and may edit formatting, decline, suspend, correct, or remove a listing to protect users or the integrity of the platform.

Discovery Platform

AIRA provides business discovery, information, communication links, and community features. Unless a separate written agreement says otherwise, AIRA is not the seller or provider of the products or services offered by listed businesses and is not a party to transactions between users and businesses. You agree that AIRA is making no warranties of any kind, including warranties of fitness or merchantability, regarding any goods or services you find using the AIRA app.

User Content

You retain ownership of content you submit. With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein. You grant Nisarga Group LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, distribute, moderate, and use that content as reasonably necessary to operate, improve, and promote AIRA. You confirm that you have the rights and permissions required to submit the content.

Prohibited Conduct

You may not use AIRA for illegal activity, fraud, impersonation, false or misleading claims, harassment, threats, hate speech, obscene content, spam, malware, infringement, disclosure of private information, fake reviews, rating manipulation, undisclosed paid promotion, scraping, unauthorized access, or interference with the platform.

Moderation and Enforcement

AIRA may review, restrict, remove, preserve, or disclose content and may warn, suspend, or terminate accounts in its sole and exclusive discretion for any reason, investigate fraud or safety concerns, protect users, comply with law, or maintain platform integrity.

You agree to not use the Services to do any of the following, and you separately agree that your license to use the Services is conditioned upon your agreement not to:

1. engage in any conversation or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party and/or exceed any license granted to you under any third-party application and/or software; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of Nisarga Group LLC is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose Nisarga Group LLC or its users to any harm or liability of any type;
2. record any portion of a conversation without the expressed consent of all of the speakers involved;
3. share information (on AIRAor elsewhere) that the speaker explicitly stated was to be treated as “off the record”, “confidential”, or “private”;
4. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
5. violate any applicable local, state, national or international law, or any regulations having the force of law;
6. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
7. solicit personal information from anyone under the age of 18 and without their express consent;
8. harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
9. advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
10. promote or aid in the building of a competitive product or service, copy the Service’s features or user interface, or solicit users or customers from the Service;
11. further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
12. obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service; and
13. circumvent any rights of any owner of intellectual property, and terms of the Privacy Policy, or any of the Terms and Conditions herein.

Paid Business Services

Memberships, sponsorships, verification, reviews, and other paid services are governed by the applicable purchase description, order form, and Refund & Cancellation Policy. You agree that payment for our services does not guarantee leads, customers, sales, rankings, positive reviews, verification approval, or any particular result.

Third-Party Services

AIRA may provide links to telephone, websites, maps, messaging services, payment services, and social-media platforms. Those services are operated by third parties and are governed by their own terms and privacy practices. You agree to review and confirm your agreement with those third parties prior to using them.

Intellectual Property

The AIRA name, logos, software, design, text, graphics, databases, and other platform materials are owned by or licensed to Nisarga Group LLC and may not be copied, modified, or used without permission except as allowed by law.

Disclaimer of Warranties

To the fullest extent permitted by law, AIRAis provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or that every listing, review, credential, price, service, or other item of information is complete, current, accurate, or suitable for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Nisarga Group LLCwill not be liable for direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or for losses arising from a user’s dealings with a listed business.

You agree to release, indemnify and hold us and our affiliates and their officers, employees, directors, managers, representatives, and agents (collectively, “Indemnitees”) harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to, your use of our services, any user content, your connection to the Service, your violation of these Terms of Service or your violation of any rights of another.

Mobile Services

The Service includes certain services that are available via a mobile device, including (i) the ability to upload content to the Service via a mobile device, (ii) the ability to browse the Service and the Site from a mobile device and (iii) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”). To the extent you access the Services through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that we may communicate with you regarding Nisarga Group LLC and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. In the event you change or deactivate your mobile telephone number, you agree to promptly update your account information on the Services to ensure that your messages are not sent to the person that acquires your old number.

You have sole and exclusive responsibility to determine what, if any, taxes apply to transactions or the payments you receive in connection with your use of the Services (“Taxes”). It is solely your responsibility to assess, collect, report, or remit the correct Taxes to the proper tax authority in the applicable jurisdiction. We are not obligated to, nor will we, determine whether Taxes apply, or calculate, collect, report, or remit any Taxes to any tax authority, arising from any User Transaction. Nisarga Group LLC retains the right, but not the obligation, at its sole discretion, to complete and file tax or related reports with tax authorities regarding transactions in those jurisdictions where Nisarga Group LLC deems such reporting necessary. You hereby indemnify and hold Nisarga Group LLC harmless from and against any and all liability related to Taxes and filings made by Nisarga Group LLC respect thereof. You agree that we may send you any tax-related information electronically.

Payment Processing

Notwithstanding any amounts owed to Nisarga Group LLC hereunder, Nisarga Group LLC DOES NOT PROCESS PAYMENT FOR ANY SERVICES. We are not a bank, payment institution, money transmitter, or money service business. To facilitate payment for the Service via bank account, credit card, or debit card, we may use a third party payment processor or its affiliates as necessary (collectively, “Payment Processor”). These payment processing services are provided by a third party Payment Processor and are subject to their terms and conditions and other policies. By agreeing to these Terms of Service, you also agree to be bound by the Payment Processor Agreements, as the same may be modified by Payment Processor from time to time. The Payment Processor Agreements are your agreement with Payment Processor, and Nisarga Group LLCis not a party to the Payment Processor Agreements, nor are we responsible for Payment Processor’s services or any liability in respect of the Payment Processor Agreements. You hereby authorize Payment Processor to store and continue billing any Payment Instrument you provide to us or Payment Processor through the Services, even after such Payment Instrument has expired, to avoid interruptions in payment for your use of the Service. Please contact Payment Processor for more information. We reserve the right to replace Payment Processor with another payment processor at any time without notice or liability to you. If we do, you agree that the payment services you may access through the Service will be subject to the applicable terms and conditions of the successor payment processor, which shall be incorporated by reference herein. Nisarga Group LLC assumes no liability or responsibility for any payments you make through the Service.

Special Notice for International Use; Export Controls

Software (defined below) available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

Commercial Use

Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. The Service is for your personal use.

Service Content, Software and Trademarks

You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Nisarga Group LLC you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content that you legally upload to the Service. In connection with your use of the Service, you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are blocked by Nisarga Group LLC from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of Nisarga Group LLC, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Nisarga Group LLC.

Nisarga Group LLC’s name and logos are trademarks and service marks of Nisarga Group LLC. Other product and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Nisarga Group LLC. Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Nisarga Group LLC Trademarks or Service Marks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of Nisarga Group LLC Trademarks will inure to our exclusive benefit.

Termination

You may stop using AIRA and request account deletion. AIRA may restrict or terminate access for policy violations, fraud, safety concerns, nonpayment, legal requirements, or material platform risk.

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules.

Dispute Resolution Through Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

Agreement to Arbitrate

This Dispute Resolution by Binding Arbitration section is referred to in this Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Nisarga Group LLC whether arising out of or relating to this Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final, confidential, and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Terms of Service, you and Nisarga Group LLC are each waiving the right to a trial by jury and/or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

Prohibition of Class and Representative Actions and Non-Individualized Relief

YOU AND NISARGA GROUP LLC AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND NISARGA GROUP LLCAGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.

Pre-Arbitration Dispute Resolution

Nisarga Group LLCis always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at support@airabynisarga.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). Please e-mail us and we will promptly provide an address (“Notice Address”) to which you can address postal mail. The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If AND ONLY IF Nisarga Group LLC and you do not resolve the claim stated in the Notice within sixty (60) calendar days after the Notice is received, you and/or Nisarga Group LLC may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Nisarga Group LLC or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Nisarga Group LLC is entitled.

Arbitration Procedures

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, http://www.adr.org/consumer_arbitration. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. You agree the arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

Unless Nisarga Group LLC and you agree otherwise in writing, any arbitration hearings will take place in Forsyth County, Georgia (for venue purposes) and pursuant to Georgia Law. The right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or any and all claim(s) will be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign this Terms of Service without the prior written consent of Nisarga Group LLC, but we may assign or transfer this Terms of Service, in whole or in part, without restriction. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Service may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Service.

Costs of Arbitration

Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. Any payment of attorneys’ fees will be governed by the AAA Rules.

Confidentiality

All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

Severability

If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of the subsection above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of the Terms of Service will continue to apply.

Future Changes to Arbitration Agreement

Notwithstanding any provision in this Terms of Service to the contrary, Nisarga Group LLC agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Nisarga Group LLC written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).

Changes

We may update these Terms. The Last Updated date will identify the latest version. Additional notice will be provided when required by law.

General

These Terms of Service constitute the entire agreement between you and Nisarga Group LLC and govern your use of the Service, superseding any prior agreements between you and Nisarga Group LLC with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use affiliate or third-party services, third party content or third-party software in conjunction with, or separately from, the Services.

The failure of Nisarga Group LLC to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

This Privacy Policy explains how AIRA collects, uses, shares, retains, and protects information.

We collect the following categories of Personal Data from you when you use our Service, including when you sign up for an account, create or share content, and message or communicate with others:

• Information you provide: We collect content, communications, and other information you provide, including when you sign up for an account, create or share content, and message or communicate with others. To create and manage an account, you may provide us with personal data, including your name, phone number, a photo and/or video of yourself, an email address, and a username. We use your contact information to authenticate your account and keep it secure and to communicate with you about the Service.
• Audio and Video: Solely for the purpose of supporting incident investigations, we may temporarily record the audio/video transmitted on the Service. If a user reports a violation of the Terms of Service, we retain the audio/video for the purposes of investigating the incident.
• Networks and connections: We collect information about the people, accounts, and networks you are connected to and how you interact with them through our Service. If you choose to upload, sync, or import any device information to AIRA (such as contacts in your address book), we may use this information in various ways, including, but not limited to, notifying you when a contact has joined the Service. In addition, other users who have your contact information and have chosen to upload, sync, or import it from their device may be notified of when you join our Service (e.g., so they can contact you through the Service); they may be able to know the number of people on the Service who have your number in their uploaded contacts, so that they can choose to invite people with many friends already on the Service. Finally, we may use your list of contacts (if you choose to provide us with access to them) to recommend other users you might want to follow and to recommend your account and content to others.
• Usage: We may choose to collect information about how you use our Service, such as the types of communications you engage in, content you share, features you use, actions you take, people or accounts you interact with, and the time, frequency, and duration of your use.
• Communication Data: We may choose to collect information when you contact us with questions or concerns and when you voluntarily respond to requests for your opinion and feedback.
• Social Media Data:We may have pages on social media sites like Instagram, Facebook, Medium, X, TikTok, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
• Payment Information:We may offer certain portions of the Service for a fee or allow you to transact with other users on the Service. If applicable, we may prompt you to provide financial information necessary to ensure payments can be processed by our payment processor. Accordingly, in addition to this Privacy Policy and our Terms of Service, information related to your payments or purchases is also processed according to the third-party payment processor’s terms of service and/or privacy policy.

Internet Activity Data: When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), geographical information, and navigation patterns. In particular, the following information is created and automatically logged in our systems:

• Log Data: Information that your browser automatically sends whenever you visit the application or website. Log Data includes your Internet Protocol address, browser type and settings, operating system, the date and time of your request, how you interacted with the Site, and how you interacted with mobile or email notifications.
• Device Data: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Usage Data: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Location Data: We may derive a rough estimate of your location from your IP address.
• Email Open/Click Data: We may use pixels in email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.

Personal Data Collected from Third Parties / Publicly Available Sources

When you create your account, and/or authenticate with a third-party service like TikTok or Instagram, we may collect, store, and periodically update information associated with that third-party account, such as your lists of friends or followers. We will never publish something through one of your third-party accounts without your express permission.

Derived Data

We may infer your preferences for content and features of the Service, or future products and services, based on the Personal Data we collect about you.

Cookies

We may use cookies to operate and administer our Services, gather usage data on our Site or Application, and improve your experience on it. “Cookies” are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identifies your browser or device. Cookies can be stored on your computer or mobile device for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it) and help recognize your computer or mobile device when you open your browser and browse the Internet again (persistent cookies).

Cookies and other technologies allow a site or services to know if your computer or device has visited it before. These technologies can then be used to deliver products, services, and ads, help us understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your experience in using our services. If you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Advertising networks may use cookies to collect Personal Data. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there.

If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

Analytics

We may use a web analytics service, such as Segment and Instabug. These products use cookies to help us analyze how users use the Site and Service and enhance your experience when you use the Site. For more information, visit: https://segment.com/legal/terms/ and https://instabug.com/terms.

Online Tracking and Do Not Track Signals

We and our third-party service providers may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site and use that information to send targeted advertisements. We make reasonable commercial efforts to recognize and support “Do Not Track” signals.

How We Use Personal Data

We may use Personal Data for the following purposes:

• To provide the Service;
• To create your account, facilitate network connections, recommend content, and further personalize the Service for you;
• To respond to your inquiries, comments, feedback, or questions;
• To send administrative information to you, for example, information regarding the Service and changes to our terms, conditions, and policies;
• To analyze how you interact with our Service;
• To maintain and improve the Service;
• To develop new products and services;
• To authenticate your account and keep it secure;
• To enforce our Terms of Service;
• To prevent spam, fraud, abuse, criminal activity, illegal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture, and networks; and/or
• To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated Information

We may aggregate Personal Data and use the aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Service and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.

Sharing and Disclosure of Personal Data

In certain circumstances we may share the categories of Personal Data described above without further notice to you, unless required by the law, with the following categories of third parties:

• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, audio/video applications and infrastructure, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your Personal Data.
• Business Transfers:If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Service, or the public, or (v) protect against legal liability.
• Other Users: certain actions you take may be visible to other users of the Service. For example, when you upload videos or update information in your profile in the Service, other users will have access to this content and information.

Data Retention

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.

Update Your Information

Please log in to your account or contact us if you need to change or correct your Personal Data, or if you wish to delete your account.

Information You Provide

Depending on how you use AIRA, we may collect your name, email address, phone number, account credentials or authentication identifiers, profile information, favorites, notification choices, posts, comments, uploaded images, reports, support messages, business listing information, owner or representative information, verification materials, review materials, and transaction information.

Information Collected Automatically

We may collect device type, operating system, app version, IP address, usage events, search and listing activity, diagnostics, crash information, security events, and permitted identifiers. We collect precise or approximate location only when the app uses that feature and the user permits it.

How We Use Information

We may use information to create and operate accounts; provide search, listings, favorites, posts, comments, notifications, and support; onboard and communicate with businesses; process paid services; verify information; conduct reviews; moderate content; prevent fraud and abuse; secure and troubleshoot AIRA; analyze and improve performance; communicate service updates; comply with law; and enforce agreements.

Service Providers and Sharing

We may use third-party providers for hosting, databases, authentication, analytics, crash reporting, notifications, email, customer support, security, payments, and professional advice. We may also share information when a user intentionally contacts a business, when required to comply with law or protect safety and rights, or in connection with a corporate transaction. These Terms of Service are between you and us only, and not any third-party service provider. To the extent that you utilize any other third-party products and services in connection with your use of our Services, you agree to comply with all applicable terms of any agreement for such third-party products and services.

Sale or Advertising Statement

You consent to AIRA publishing, selling, or sharing your personal information for targeted advertising.

Retention

We retain information only for as long as reasonably needed for the purposes described in this policy, including service delivery, security, fraud prevention, contractual records, dispute resolution, legal compliance, and business operations.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information. No system is completely secure, and we cannot guarantee absolute security.

You use the Service at your own risk. You agree and acknowledge that we are a small-scale startup company and implement security features that are reasonable for a company of our size and resources. We implement reasonable measures, within our commercial capabilities at any given time, to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. Further, content to or from the Service, and/or information and Personal Data held by us, may not be fully secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to the Company via the Internet and/or the Service.

Your Choices

You may update certain account information, manage notifications and device permissions, edit or delete your own posts where supported, opt out of optional marketing communications, and request access, correction, or deletion of personal information by using the in-app controls or contacting support@airabynisarga.com.

Account Deletion

Users may initiate deletion of their AIRA user account through the Account section of the app and through airabynisarga.com/delete-account. A user-account deletion request applies to the login account and personal data associated with that account. It does not automatically cancel a separate business membership or remove an active business listing. AIRA may retain limited business, membership, transaction, security, fraud-prevention, contractual, dispute-resolution, or legally required records as described in this Privacy Policy. You agree that if you delete your account, we are not obligated to revive your account at any time.

Children

AIRA is not directed to children under 18, and we do not knowingly collect personal information from children under 18. Paid business services and legally binding business submissions are limited to adults.

Changes and Contact

We may update this policy and will change the Last Updated date. Privacy questions and requests may be sent to support@airabynisarga.com.

AIRA is a business discovery and information platform. Business names, descriptions, contact details, hours, services, prices, availability, photographs, credentials, licenses, insurance information, and other details may be provided by businesses, authorized representatives, users, public sources, or service providers.

AIRA makes reasonable efforts to present useful information but does not guarantee that every listing is complete, current, accurate, lawful, licensed, insured, safe, or suitable for a particular purpose.

Users should independently confirm important information directly with the business before visiting, booking, purchasing, paying, signing a contract, or relying on professional advice.

Inclusion in AIRA does not mean that Nisarga Group LLC recommends, certifies, endorses, licenses, guarantees, or assumes responsibility for a business, its owners, employees, products, services, statements, or conduct.

Any agreement, purchase, booking, payment, service, dispute, loss, injury, cancellation, or claim is between the user and the business unless a separate written agreement expressly states otherwise.

Report inaccurate or outdated information to support@airabynisarga.com.

Businesses may pay AIRA for increased visibility, featured placement, category placement, or other promotional exposure.

AIRAmay choose to identify paid placement with a “Sponsored” or “Advertisement” label near the listing or content. Sponsored placement affects visibility or presentation only. It does not mean that the business has received a higher quality rating, is endorsed by AIRA, is licensed or insured, or is guaranteed to provide satisfactory products or services.

Different sponsorship levels may provide different visibility or promotional features. AIRA may reject, suspend, or remove sponsored content that is misleading, unlawful, unsafe, inconsistent with AIRA policies, or likely to harm users or platform integrity.

Purchase of sponsorship does not guarantee impressions, clicks, inquiries, customers, sales, revenue, or business results.

An AIRA Verified badge means only that AIRA reviewed the specific identity or listing information described in the current verification process at the time of review.

The badge does not guarantee service quality, safety, customer satisfaction, financial condition, insurance, legal compliance, licensing, or future conduct.

Payment does not guarantee approval. AIRA may decline, suspend, expire, or remove a badge when information is incomplete, changes, expires, cannot be confirmed, or a credible complaint creates a material concern.

Users should independently verify any credential important to their decision to contract with any business listed on AIRA.

AIRA Reviews and AIRA Stars are paid evaluation services available only to business categories that AIRA chooses to evaluate. AIRA may decline to offer the service to certain businesses or categories.

Before purchasing the service, the business will be informed about the evaluation process, applicable criteria, required information, fee, and publication terms. By purchasing the service, the business agrees that AIRA may publish the completed review and AIRA Stars whether the result is positive, neutral, or unfavorable.

Before publication, AIRA will provide the business with a copy of the review to identify factual errors. The business may submit supporting information to request correction of factual inaccuracies but may not edit, negotiate, purchase, or influence AIRA’s opinions, conclusions, or AIRA Stars.

The review fee covers AIRA’s time and evaluation work. The fee is non-refundable once AIRA begins the evaluation, including when the business disagrees with the review or rating. If AIRA determines before beginning the evaluation that the business is not eligible, AIRA will not charge the fee or will refund any amount already collected.

Membership, sponsorship, advertising, or other payments do not improve or influence an AIRA Review or AIRA Stars.

AIRA may delay or decline publication when required information is incomplete, the evaluation cannot be completed, publication may violate law, or safety, accuracy, conflict-of-interest, or integrity concerns exist, in our sole and exclusive discretion.

Reviews reflect AIRA’s observations and information available on the evaluation date. AIRA may update, expire, suspend, or remove a review when it becomes outdated, business conditions materially change, or credible new information affects its accuracy or reliability.

AIRA Reviews are paid evaluation services. The business pays AIRA for the evaluation process. Payment does not guarantee a positive review or a specific number of AIRA Stars.

AIRA is intended to be a respectful, useful, and trustworthy community. Users are responsible for the content they post.

Do not post or engage in false or misleading information, harassment, threats, hate speech, obscene or sexually explicit content, spam, scams, impersonation, private personal information, copyright or trademark infringement, illegal offers, malware, fake reviews, rating manipulation, competitor attacks, or undisclosed paid promotions.

Content should be relevant to the AIRA community and should not misrepresent personal experience, business ownership, employment, compensation, or another relationship that may affect credibility.

Users may report content, comments, listings, or accounts that may violate these rules and may block another user where the feature is available.

AIRA may review, limit, remove, preserve, or report content and may warn, suspend, or terminate accounts. We may retain information when reasonably needed for safety, fraud prevention, legal compliance, or dispute resolution.

For immediate danger or emergencies, contact the appropriate emergency service. AIRA is not an emergency service.

General Cancellation

A business may cancel future renewal of a recurring service by following the cancellation method stated at purchase. Cancellation will not result in refund amounts already charged for a service period that has begun, except where required by law or expressly stated in the purchase terms.

Work Already Started

Fees for verification, review, content preparation, onboarding, or another service may become non-refundable after AIRA begins the work, provided that this condition was clearly disclosed before purchase.

No Guaranteed Result

A refund is not available merely because a listing, sponsorship, verification request, or review does not generate leads, customers, sales, approval, or a favorable rating.

AIRA-Caused Non-Delivery

If AIRA cannot provide a purchased service for reasons within its control, AIRA may provide a replacement service, service credit, or refund as stated in the applicable order terms.

Policy Violations

AIRA may suspend or remove services for false information, nonpayment, unlawful content, fraud, safety concerns, or violation of AIRA policies. The applicable purchase terms should state whether any unused amount is refundable.

Refund Requests

Refund requests must be sent to support@airabynisarga.com within 24 hours of the charge and must include the business name, purchaser name, service purchased, payment date, and reason for the request.

All fees, service details, and applicable terms will be shown or communicated before payment. Except where required by law, refunds are provided according to the rules below.

Business Membership

A business may request cancellation and a full refund within 24 hours of payment and only before AIRA begins creating or activating the business listing.

Once listing setup has started or the listing has been published, the membership fee is non-refundable. The listing will remain active until the end of the purchased membership period unless it is removed earlier for a policy violation or at the business’s request.

Memberships do not automatically renew unless expressly stated at the time of purchase. If a membership is not renewed, the listing will be removed after the membership expires.

Sponsorship

All sponsorship payments are final and non-refundable because AIRA reserves the placement and begins setup immediately after payment is received.

If a business cancels, changes its plans, or does not provide required materials on time, no refund will be issued. AIRA may, at its discretion, allow the sponsorship to be rescheduled or transferred to another available placement.

If AIRA is unable to provide the agreed sponsorship, AIRA may reschedule it or provide an equivalent sponsorship credit.

AIRA Review Renewal or Update

An AIRA Review renewal or update is a separate paid service.

All renewal and update payments are final and non-refundable. The fee covers AIRA’s new evaluation of the business based on current information and conditions.

The updated review may result in the same, higher, or lower number of AIRA Stars. Payment does not guarantee that the previous review or rating will remain unchanged.

No refund will be issued if the business withdraws, fails to provide required information, or disagrees with the updated review or rating.

Custom Services

Refund and cancellation terms for custom services will be stated in the applicable proposal, invoice, or written agreement.

Unless otherwise stated, a custom-service payment may be refunded before work begins, less any non-refundable third-party expenses already paid by AIRA. Once work begins, completed work, deposits, and third-party expenses are non-refundable.

AIRA Cancellations and Payment Errors

All payments are final and non-refundable, except for duplicate charges or confirmed payment-processing errors.

If AIRA confirms that a business was charged more than once or charged an incorrect amount, AIRA will correct the error or refund only the duplicated or incorrect amount.

Approved refunds will be returned to the original payment method whenever possible. Processing times may vary depending on the bank or payment provider.

Payment-error requests must be submitted to support@airabynisarga.com with the business name, service purchased, payment date, payment receipt, and a description of the error.

Business memberships and business listings are administered separately from user login accounts. When a business purchases an AIRA membership, AIRA may associate an owner email address with the business listing. If that owner creates a user account, the user may view the linked business listing through the account.

Deleting the linked user account does not cancel an active business membership and does not remove the business listing. The deleted user will lose login access to the listing, but the listing will continue to appear on AIRA until the current membership period ends.

Before a membership expires, AIRA may contact the business owner or authorized representative regarding renewal. If the membership is renewed, the listing continues for the renewed period. If the membership is not renewed, the listing is removed after the membership expires according to AIRA’s administrative process.

AIRA may retain business-owner contact details, membership information, payment records, and other business records needed to administer the active membership, process renewal or expiration, maintain accurate business records, prevent fraud, resolve disputes, or comply with law. These records are handled separately from the deleted user login account.

Deleting a user account does not automatically cancel a separate business membership, or payment obligation unless AIRA expressly confirms otherwise.

Copyright Complaints

Nisarga Group LLC respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify Nisarga Group LLC of your infringement claim in accordance with the procedure set forth below.

Nisarga Group LLCwill process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to Nisarga Group LLC at support@airabynisarga.com(Subject line: “DMCA Takedown Request”).

To be effective, the notification must be in writing and contain the following information:

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
• a detailed description of the copyrighted work or other intellectual property that you claim has been infringed;
• a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service;
• your address, telephone number, and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
• a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

General questions, privacy requests, and reports of inaccurate information: support@airabynisarga.com

Refund requests: support@airabynisarga.com

Payment errors: support@airabynisarga.com

Operator: Nisarga Group LLC. Website: airabynisarga.com.